Move out of danger
If the car is in traffic or an unsafe shoulder, follow official instructions and stay clear of moving vehicles. A tow to a tire shop may be safer than changing a wheel at the roadside.
Check what the car carries
Tell the operator whether you have a spare, wheel-lock key, and accessible lug nuts. A damaged rim or missing lock key may prevent a roadside change.
Agree on a backup
Ask for the tire-service price and a separate tow quote if the spare cannot be fitted. A temporary spare is not a full replacement; follow the vehicle manufacturer’s speed and distance guidance.
Have these details ready
- Safe work area
- Usable spare and tools
- Wheel-lock key
- Tow option if needed
Call (646) 586-3193 to discuss a new service request. The operator will confirm availability, equipment, estimated arrival, and the final quote before dispatch.